PRIVACY POLICY

GENERAL TERMS OF USE AND PRIVACY POLICY

Of the website of Chalet Kristall, P.O. Box 15, 3913 Rosswald, Switzerland

Please carefully read the following terms and conditions before proceeding. Persons who access the website www.chaletkristall.com agree to the following terms and conditions.

1. GENERAL LEGAL INFORMATION

General Terms and Conditions

www.chaletkristall.com is an internet portal operating and providing various information to simplify the online booking of the accommodation Chalet Kristall for guests. Payments in the online shop can be made by credit card (VISA or MasterCard), PayPal or bank transfer.

Copyrights

The entire content of the website www.chaletkristall.com is protected by copyright. All rights belong to the operators or third parties. The elements on the website www.chaletkristall.com are freely accessible for browsing purposes only. Duplication of this material, or parts thereof, in any written or electronic form is permitted only with a specific mention of www.chaletkristall.com. The reproduction, transmission, modification, linking or use of the website www.chaletkristall.com for public or commercial purposes is prohibited without the prior written consent of the operators.

No part of the website www.chaletkristall.com has been designed in such a way as to grant a license or right to use a picture or logo. Downloading or copying the www.chaletkristall.com website or parts thereof, does not transfer any rights whatsoever to the software or elements of the www.chaletkristall.com website. The operators reserve all rights with regard to all elements on the www.chaletkristall.com website with the exception of rights belonging to third parties.

Timeliness of information, accuracy, conclusion of contract

Although the operators have taken utmost care to ensure the reliability of the information contained on the website www.chaletkristall.com at the time of its publication, we can give no explicit or implicit assurance or warranty (including to third parties) with regard to the accuracy, reliability or completeness of the content of the information on www.chaletkristall.com, or any third party. Information on the website www.chaletkristall.com may be changed at any time without notice.

The operators expressly reserve the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

Links to other websites

The website www.chaletkristall.com contains links to websites of third parties which may be of interest to you. When clicking on such links you may leave the website www.chaletkristall.com or extracts from websites of third parties may be displayed within the context of the website www.chaletkristall.com.

The operators of www.chaletkristall.com have not carried out any checks whatsoever on the websites of third parties linked to the www.chaletkristall.com website, and are in no way responsible or liable for the content or functioning of these third-party websites. This applies regardless of whether you leave the website www.chaletkristall.com when activating a link or the presentation takes place within the environment of the website www.chaletkristall.com, and also if in the latter case the information provider of an external website is not immediately obvious.

Establishing this connection or consulting the websites of third parties is solely at the risk and peril of the user.

Application of law and place of jurisdiction

The use of this website is exclusively subject to Swiss law. The exclusive place of jurisdiction is Brig, Switzerland.

2. PROTECTION OF PRIVACY

The operators of this site - namely Chalet Kristall - take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this data protection explanation.

Collection of general data and information

When using the website for information purposes only, i.e. if you do not book or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. When viewing our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

• IP-address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Contents of the request (concrete page)
• Access status/HTTP status code
• Amount of data transferred in each case
• Web page from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software

This anonymously collected data of server log files is stored separately from all personal data provided by a person concerned.

How we use your personal data

We cannot make a reservation without collecting your personal information. Your personal information will be used during the reservation process for the following purposes:

Booking of the accommodation Chalet Kristall:
In order to complete your booking, the relevant booking information must be submitted. This may include information such as your name, contact details, payment details, specific booking requests and participant names. We work with third party financial service providers (SIX Payment Services, PayPal) to process the payment or payment guarantee. By making a booking, you agree to this disclosure.

To communicate with you:
Before, possibly during and after your stay.
You may receive an email asking you to complete your profile.
You may receive an email with information about your arrival.

Responsible authorities:
We may share or disclose your personal information with governmental or investigative authorities if required to do so by law (or statute-like process), for legal process, court order, or subpoena. www.chaletkristall.com also reserves the right to disclose your personal information if it is imperative to prevent, investigate or prosecute criminal activity.

Any other use of your personal data by third parties, in particular the sale to third parties, is expressly excluded.

Cookies, Plug-Ins, etc.

Some of our Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer by your browser.

You can set your browser so that you are informed when cookies are set and only allow cookies in individual cases, accept cookies for specific cases or generally exclude them and activate automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

This data is evaluated by the operators in anonymous form. Our evaluations do not allow us to draw any conclusions about the users.

In particular, we use the following cookies and plug-ins from third parties:

Facebook Social Plug-Ins

Our website uses Social Plug-Ins (”Plug-Ins”) of the social network facebook.com, that is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (”Facebook”). The plug-ins are marked with a Facebook logo or the addition "Facebook Social Plug-In". If you call up a website on our platform, the content of the plug-in is transmitted directly from Facebook to your browser, which integrates it into the website. By integrating the plug-ins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plug-ins, for example by clicking the "Like" button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook's data protection information. If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.

Instagram Plug-In

On our pages, functions of the service Instagram are integrated. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We would like to point out that as the provider of the pages, we do not have any knowledge of the content of the transmitted data or of its use by Instagram.

Further information in this regard can be found in the privacy statement of Instagram: https://instagram.com/about/legal/privacy/.

Liability

As a user of this website, you hereby acknowledge that the operators of this website exclude their liability in connection with the collection, transmission, processing and evaluation of the above data to the extent permitted by law.

Information, rectification, erasure

You have the right to inspect your personal data stored with us at any time. In order to receive your personal data, please send us an e-mail to: info@chaletkristall.com. In the subject line of the e-mail, please indicate "Request of personal data" and send us a copy of your identity card (passport or ID). In this way, you can help prevent unauthorized consultation of your personal data by third parties.

If your personal data is incorrect, we will modify it according to your request.

We are deleting your data when we no longer have a justified reason for storing it (e.g. expiry of the statutory retention periods). You also have the possibility to ask the operators of www.chaletkristall.com to delete your personal data from our database by sending an e-mail to the address mentioned above. Please enter "Request to delete personal data" in the subject line of the e-mail. It may be necessary to retain some information for legal or administrative reasons, such as retention obligations or fraud detection, despite such a request.

You can contact us at any time regarding this matter and other questions on the subject of data protection.

Chalet Kristall
Postfach 15
3913 Rosswald
Tel. +41 76 435 1970
info@chaletkristall.com